16.3 Communication with You. We may communicate with you and your agents, send you and your agents product announcements and promotional offers, or contact you and your agents through the Services based on our legitimate interest under applicable data protection law in providing information about the Services. If you or an agent does not wish to receive communications from us, please indicate this preference by sending an email to firstname.lastname@example.org and providing us with the name and email address of any agent who no longer wishes to receive such communications. You and your agents will continue to receive transactional messages necessary for Zendesk to provide the Services to you (for example. B, billing notifications and product usage notifications). 7.1 The parties hereby agree that the specified consulting services to be provided in accordance with a Sow or purchase order primarily include the configuration of the Subscriber`s subscription to a Service and the integration of subscriber Data with and into one or more Services using existing technology, developed technology and/or generic components (each as defined below). Unless expressly stated otherwise in a specification or purchase order, no consulting service provided in connection with the consulting services provided under the Contract constitutes « commissioned work » under the Contract. In the event that this Delivery Item is deemed to be a Work made for rent, Subscriber hereby assigns to Zendesk all right, title and interest in and to the extent such assignment is not authorized or effective, Zendesk hereby grants a perpetual, irrevocable, exclusive, worldwide, fully paid-up license, transferable (multi-level) to this Service. In addition, Zendesk has a perpetual, irrevocable, non-exclusive, worldwide, fully paid-up, sublicensable (multi-tier) license to integrate with existing technology, developed technology, and/or generic components, or otherwise use suggestions, improvement requests, recommendations, or other feedback that zendesk receives from Subscriber. You agree that the Zendesk Group and third parties used by the Zendesk Group to help you provide the Services to you have the right to access your account and to use, reproduce, distribute, and display your agents` personal information to the extent necessary to provide, secure, or improve the Services. Any third-party service provider used by the Zendesk Group will only have access to your account if reasonably necessary to provide the Services and will be subject to (a) commercially reasonable confidentiality obligations that substantially comply with the standards described in Section 5; and (b) such third party`s consent to comply with data transfer restrictions applicable to personal data in Service Data in accordance with Section 7.
other end users through the Sunshine Conversations SDK in accordance with the terms of this Agreement. Subscriber is responsible for (a) ensuring that such use complies with this Agreement and (b) End User`s entire use of the Sunshine Conversations SDK is subject to an End User License Agreement that protects Zendesk and the Sunshine Conversations Service from at least the terms of this Agreement. The Subscriber is ultimately responsible for any use of Sunshine Conversations that occurs on his account. 2.2 Compliance. In the relationship between you and Zendesk, you are responsible for the compliance of agents and end users with the terms of this Agreement and for any activity that takes place under your account and that Zendesk may review from time to time. Without limiting the foregoing, you will ensure that your use of the Services complies with all applicable laws and regulations, as well as any privacy policies, agreements or other obligations you may have or enter into with agents or end users. 12. Miscellaneous. These Terms and all operating rules established by us for the Sites constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all prior written or oral agreements between the parties with respect to such subject matter.
You are responsible for paying any taxes levied as part of your subscription to the Services, except those that can be assessed based on Zendesk Group net income. We will charge you these taxes if we believe we are required to do so by law, and you agree to pay these taxes if they are charged….